Privacy Policy for ridley-thomas.com
1. Introduction
At ridley-thomas.com, your privacy and the protection of your personal data are of paramount importance. We are fully committed to ensuring the lawful, fair, and transparent processing of your information in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy details how we collect, use, disclose, and safeguard your data when you interact with our website and digital services.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies exclusively to the collection and processing of personal data via the website ridley-thomas.com and associated services. For the purposes of applicable data protection laws, Ridley Thomas serves as the Data Controller, meaning we determine the purposes and means of processing your personal data.
By using ridley-thomas.com, you acknowledge and accept the terms outlined in this Privacy Policy.
3. Categories of Data We Process
We process various categories of personal and technical data depending on your interaction with ridley-thomas.com:
a) Usage Data
We collect data automatically about your interaction with the site, including browser type, operating system, IP address, device identifiers, pages visited, session duration, and referring URLs.
b) Account Data
If you create an account, we may collect data such as your full name, billing and shipping address, email address, telephone number, and login credentials.
c) Profile Data
This includes information about your browsing or purchasing behaviors, preferences, product interests, history of website interactions, and personalized settings.
d) Communication Data
Data transmitted during customer support interactions or when you contact us—including email messages, tickets, chat logs, and contact history.
e) Technical Data
Details about your hardware, software, network settings, mobile device configurations, and operations used to access the site.
f) Transaction Data
Includes billing details, payment methods, order history, delivery information, and associated transaction metadata.
g) Preference Data
Any expressed or inferred marketing and communication preferences, including consent status and opt-in/opt-out history.
4. Legal Bases for Processing Personal Data
Our processing of personal data on ridley-thomas.com is grounded in one or more of the following legal bases:
– Consent: Where you have given us clear permission to process personal data for a specific purpose.
– Contract: Where the processing is necessary for the performance of a contract to which you are party, including fulfilling orders or providing services.
– Legitimate Interest: For purposes that are necessary for our legitimate business interests, provided they are not overridden by your data protection rights (e.g., fraud prevention, website analytics).
– Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
5. Your Rights
Under the GDPR and CCPA, you are entitled to exercise the following rights concerning your personal data:
– Right of Access: Request details of the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your personal data, subject to certain conditions.
– Right to Restriction: Request a limit to how we process your data in certain circumstances.
– Right to Data Portability: Request your data in a structured, machine-readable format and have it transferred to another provider.
– California-specific Rights: Under the CCPA, California residents may also request disclosure of categories of personal information collected and sold (if applicable), and may opt out of the sale of personal data.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ a combination of physical, technical, and organizational security measures to protect your data against unauthorized access, disclosure, or misuse. These measures include:
– Data encryption (in transit and at rest)
– Access control protocols with role-based permissions
– Regular security audits and vulnerability assessments
– Secure backup systems with monitored storage
– Ongoing staff training in data protection procedures
Despite our best efforts, no electronic transmission or storage method is completely secure, and users should exercise caution when submitting personal information online.
7. International Data Transfers
Your data may be stored and processed in countries outside of your own, including jurisdictions that may not offer the same level of data protection. Where we transfer your data internationally, we do so using approved safeguards in accordance with applicable laws, including:
– Standard Contractual Clauses approved by the European Commission
– Verification of adequate protection levels in the destination country
– Compliance with U.S.-EU and U.S.-Swiss Privacy Shield frameworks (if applicable)
8. Data Retention
We retain personal data only as long as necessary for the purpose for which it was collected or to comply with applicable legal, contractual, or regulatory obligations:
– Usage, Technical, and Communication Data: retained for up to 12 months for analytics and customer support purposes
– Account and Profile Data: retained as long as the account is active and for 6 years thereafter for legal records
– Transaction Data: retained for 7 years for tax and accounting compliance
– Preference Data: retained until opt-out is communicated or consent is withdrawn
All data is securely deleted or anonymized upon the expiration of the retention period.
9. Cookie Policy
Our website, ridley-thomas.com, uses cookies to enhance user experience, enable essential site functions, and analyze traffic:
– Essential Cookies: Necessary for website functionality and security (e.g., session management, login verification)
– Functional Cookies: Remember site preferences and user choices (e.g., language selection)
– Analytics Cookies: Collect data on user behavior, traffic sources, and navigation patterns
– Performance Cookies: Monitor loading speeds, downtime, and usage to improve service delivery
Third-party analytics providers may also place cookies, governed by their respective privacy terms.
10. Cookie Management and Compliance
Users may manage cookie preferences through the cookie consent banner displayed upon first visit or by adjusting browser settings to refuse or delete cookies. Where required by law, we obtain your explicit consent before placing non-essential cookies. Cookies can be individually enabled, disabled, or deleted in browser controls.
California residents have the right to opt out of the sale of personal data obtained through cookies, where applicable, using the “Do Not Sell My Personal Information” link at the footer of the site.
11. Children’s Privacy
The website ridley-thomas.com is not intended for children under the age of 13, and we do not knowingly collect personal data from anyone under this age. If we discover that such data has been collected without verifiable parental consent, we will take immediate steps to delete the information and restrict access to associated services.
12. Changes to this Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, industry standards, or service offerings. Any material changes will be communicated via website notification or email where applicable. Your continued use of ridley-thomas.com following such modifications constitutes your acknowledgment and acceptance of the updated terms.
13. Contact Us
For any inquiries, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://ridley-thomas.com
We are committed to maintaining your trust and protecting your personal data in full compliance with the GDPR, CCPA, and all applicable privacy laws.